Your privacy is our priority. This document clearly explains how 1111bet collects, uses, stores, and protects the personal information of all members in Malaysia in accordance with the highest international security standards.
Six core pillars that ensure your privacy is always fully protected
All data transmitted between your device and 1111bet's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's major banks to secure financial transactions.
1111bet will not sell, rent, or share your personal information with any third party for marketing purposes without first obtaining your explicit consent.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact our support team and your request will be processed within 14 business days.
Member data is stored in licensed data centres that meet the highest physical and cybersecurity standards. Multi-layered backup systems ensure your data is never lost or exposed.
1111bet's privacy policy is fully compliant with Malaysia's Personal Data Protection Act (PDPA) 2010. We take our legal responsibility to protect every member's privacy rights seriously.
In the event of any security incident involving your data, 1111bet will notify you within 72 hours via your registered email and in-app notification, in line with industry best practices.
Important Note: This Privacy Policy applies to all members and users of the 1111bet platform, including the website https://1111bet.ml and our official mobile app. By using our platform, you agree to the practices described in this document.
To deliver the best, safest, and most personalised gaming experience to every member, 1111bet collects several categories of information. Understanding these data types helps you make more informed decisions about your use of our platform.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, IC, date of birth | KYC & Age Verification |
| Contact | Email, phone number | Communication & Support |
| Finance | Bank accounts, e-wallets | Deposits & withdrawals |
| Technical | IP, device, cookies | Security & Analytics |
| Games | Wagering records, sessions | Responsible gaming |
Every piece of information we collect is used for a clear and legitimate purpose. 1111bet does not collect data beyond what is necessary to operate our services properly and securely.
Our Guarantee: 1111bet will not use your data to make automated decisions that materially affect you without human review. Every important decision regarding your account involves review by our team.
All personal data processing carried out by 1111bet rests on a solid legal basis. We rely on the following bases according to each respective context:
Your privacy is a responsibility we take seriously. 1111bet only shares your personal information in the following limited situations, and always with appropriate safeguards in place:
⚠️ Absolute Guarantee: 1111bet never sells your personal data to advertisers, third-party analytics companies, or data brokers under any circumstances whatsoever. This is our unconditional commitment to every member.
Platform 1111bet uses cookies and similar tracking technologies to enhance your experience and ensure the security of your login sessions. The following are the types of cookies we use:
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality.
Your data security is more than a promise — it is a layered system we have carefully built. The technical and organisational measures we implement include:
Data retention periods depend on the type of information and legal requirements. Financial records are retained for a minimum of 7 years in accordance with Malaysian legal requirements, while gaming data is retained for 2 years after account termination.
Under Malaysia's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data held by 1111bet:
Request a copy of all personal data we hold about you in a readable format.
Correct any inaccurate or outdated personal information in your account profile.
Request the deletion of your personal data, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time without penalty.
Receive your data in a structured format to transfer to another platform of your choice.
Request that we restrict the processing of your data while a dispute or review is in progress.
To exercise any of the above rights, please contact our privacy team at [email protected]. We will process your request within 14 business days and may require identity verification before the request is processed.
1111bet does not accept registrations or collect any personal data from individuals under the age of 18. Our platform is not directed at children in any way whatsoever.
Should we discover that a child's data has been collected without our knowledge, we will take immediate action to delete that data and terminate the relevant account. Parents or guardians who become aware that their child has registered an account at 1111bet are requested to contact us immediately.
The 1111bet platform may contain links to third-party websites or services such as game providers. This Privacy Policy not applicable to those third-party websites or services. We encourage you to read the privacy policy of each platform you visit separately, as their privacy practices may differ from ours.
1111bet is not responsible for the content, privacy policies, or practices of any third-party websites that may be linked to our platform.
1111bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, technology, or our business practices. When material changes are made:
Continued use of the platform 1111bet after the effective date of the changes will be considered acceptance of the amended terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related inquiries within 3 business days and resolve more complex issues within 14 business days. For more information about your rights, please also visit the Responsible Gaming and Terms and Conditions us.